Q1: What services does Superior Commerce offer to Amazon sellers?
We provide comprehensive support including account reinstatement appeals, intellectual property protection, compliance consulting, and legal representation. Our team crafts personalized Plans of Action, handles IP disputes, and offers ongoing guidance to help sellers navigate Amazon’s complex policies and maintain a healthy account.
Q2: How can Superior Commerce assist in reinstating my suspended Amazon account?
Our expert team analyzes the root cause of your suspension, crafts a tailored Plan of Action addressing Amazon’s concerns, and submits persuasive appeals on your behalf. We guide you through each step of the process, providing clear communication and persistent follow-up to maximize your chances of a successful reinstatement.
Q3: What experience do Superior Commerce attorneys have with Amazon-related legal matters?
Our attorneys combine extensive legal expertise with hands-on experience in ecommerce, specializing in Amazon’s policies, intellectual property disputes, and marketplace compliance. They have successfully handled thousands of account reinstatements, IP claims, and complex appeals, ensuring sellers receive knowledgeable and effective representation.
Q4: How long does it usually take to resolve an Amazon suspension or arbitration case?
The timeline depends on the complexity of each case. For suspensions, we typically deliver custom Plans of Action within 24–48 hours, with expedited services available. Our priority is resolving issues quickly to keep your business running smoothly.
Q5: What are Superior Commerce’s fees and how is pricing structured?
We use a straightforward flat-fee model to keep costs clear and predictable. Standard appeals start at $1,200, while more complex cases—such as linked accounts or intellectual property disputes—are priced around $2,500. There are no hidden fees, and we provide full transparency upfront so you know exactly what to expect.
Q6: What information or documents do I need to provide to begin the Amazon appeal process?
To start, please provide your Amazon seller account details, any suspension or warning notices you’ve received, and relevant order or product information. The more details and documentation you can share, the better we can tailor your Plan of Action and strengthen your appeal.
Q7: Can Superior Commerce assist with intellectual property complaints or listing removals?
Absolutely. Our team specializes in handling IP disputes, including trademark claims, copyright issues, and counterfeit allegations. We craft strategic responses and work to restore your listings while protecting your brand’s rights across Amazon and other marketplaces.
Q8: What are my chances of successfully reinstating my account or listing?
Success depends on the specifics of your case, but our experienced team has helped reinstate over 75% of suspended accounts by crafting tailored appeals and Plans of Action. We also provide honest assessments upfront and will let you know if your case has a low chance of success before proceeding.
Q9: How can I prevent future suspensions or legal issues on Amazon?
Preventing future problems starts with staying compliant. We offer ongoing compliance audits, policy training, and legal consulting tailored to your business. By proactively addressing risks and keeping up with Amazon’s evolving policies, you can reduce the chances of suspension or disputes.
Q10: Do you support sellers outside the U.S. or non-English speakers?
Yes! We proudly serve clients worldwide and offer multilingual support to ensure clear communication. Our team is experienced in handling cases from sellers across different countries and marketplaces, providing expert assistance regardless of location or language.